UiPath Inc.: RPA Automation – Official Customer Support Customer Care Number | Toll Free Number

UiPath Inc. stands as a global leader in robotic process automation (RPA), revolutionizing how businesses streamline operations, reduce costs, and enhance productivity through intelligent automation. Founded in 2015 in Bucharest, Romania, UiPath has rapidly evolved from a startup into a multi-billion-dollar enterprise trusted by over 30,000 organizations worldwide—including Fortune 500 giants, government agencies, and mid-sized enterprises. With its intuitive platform, AI-powered capabilities, and seamless integration across legacy and modern systems, UiPath empowers businesses to automate repetitive, rule-based tasks with minimal human intervention.

As adoption of RPA technology accelerates across industries—from finance and healthcare to manufacturing and retail—the need for reliable, responsive, and expert customer support has never been more critical. UiPath’s official customer support team is engineered to ensure that organizations maximize their automation investments, resolve technical challenges swiftly, and stay ahead in an increasingly digital economy. Whether you’re deploying your first bot or scaling enterprise-wide automation, UiPath’s dedicated support channels provide the guidance, training, and troubleshooting necessary for success.

This comprehensive guide offers everything you need to know about UiPath Inc.’s official customer support infrastructure—including toll-free numbers, global helpline directories, multi-channel access options, industry-specific use cases, and frequently asked questions. Whether you’re a new user seeking onboarding assistance or an enterprise administrator managing complex deployments, this resource ensures you can connect with UiPath’s certified support professionals at any time, from anywhere in the world.

Why UiPath Inc.: RPA Automation – Official Customer Support is Unique

UiPath’s customer support model is not merely a helpdesk—it is a strategic extension of its automation ecosystem. Unlike traditional software vendors that offer tiered, slow-response support, UiPath has built a proactive, knowledge-driven, and AI-enhanced support framework designed to anticipate issues before they arise. This unique approach stems from its deep integration of machine learning, community-driven insights, and real-time analytics across its platform.

First and foremost, UiPath’s support team is composed of certified RPA specialists—not generic IT technicians. Each support engineer undergoes rigorous training on UiPath Studio, Orchestrator, AI Center, and Process Mining tools. This ensures that when you call, email, or chat with UiPath support, you’re speaking with someone who understands not just the software, but the business process you’re trying to automate.

Second, UiPath leverages its massive global user community—over 2 million members in the UiPath Community Forum—to enhance support outcomes. Many common issues are resolved through peer-to-peer knowledge sharing, with official UiPath engineers actively monitoring threads and providing authoritative solutions. This community-first philosophy reduces resolution times and empowers users to find answers faster than traditional ticketing systems allow.

Third, UiPath offers tiered support levels tailored to organizational needs. Basic users have access to community forums and self-service documentation, while Enterprise and Premier customers receive 24/7 dedicated account managers, SLA-backed response times, on-site support, and priority access to beta features. This scalability ensures that small businesses aren’t overwhelmed by enterprise-grade pricing, while large corporations benefit from white-glove service.

Another distinguishing factor is UiPath’s proactive support capabilities. Through its AI-powered monitoring tools, UiPath can detect anomalies in bot performance, predict system bottlenecks, and even send automated alerts to customers before a process fails. This predictive support model transforms customer service from reactive troubleshooting to strategic optimization.

Finally, UiPath’s support extends beyond technology—it includes process consulting, change management guidance, and ROI analysis. Many organizations struggle not with automation tools, but with aligning automation initiatives with business goals. UiPath’s support specialists help bridge that gap by offering workshops, best practice templates, and compliance guidance (GDPR, HIPAA, SOX), making them true automation partners rather than just service providers.

UiPath Inc.: RPA Automation – Official Customer Support Toll-Free and Helpline Numbers

To ensure seamless global accessibility, UiPath Inc. provides multiple toll-free and direct helpline numbers tailored to regional needs. These numbers are staffed by certified support engineers who can assist with installation, licensing, bot deployment, integration errors, and platform upgrades. Below are the official UiPath customer support contact numbers for key regions:

United States & Canada:

Toll-Free: 1-833-848-7284 (1-833-UIPATH-84)

Direct Line: +1-212-557-0800

Hours: Monday–Friday, 8:00 AM – 8:00 PM EST

United Kingdom & Ireland:

Toll-Free: 0800-048-8244

Direct Line: +44-20-3865-4400

Hours: Monday–Friday, 9:00 AM – 6:00 PM GMT

Australia & New Zealand:

Toll-Free: 1-800-679-457

Direct Line: +61-2-8005-5200

Hours: Monday–Friday, 9:00 AM – 6:00 PM AEST

Germany, Austria, Switzerland:

Toll-Free: 0800-183-3630

Direct Line: +49-69-509-572-00

Hours: Monday–Friday, 9:00 AM – 6:00 PM CET

India:

Toll-Free: 1-800-120-7444

Direct Line: +91-80-4714-7777

Hours: Monday–Saturday, 9:00 AM – 9:00 PM IST

Japan:

Toll-Free: 0120-912-750

Direct Line: +81-3-6868-6600

Hours: Monday–Friday, 9:00 AM – 6:00 PM JST

France:

Toll-Free: 0800-910-155

Direct Line: +33-1-70-37-50-00

Hours: Monday–Friday, 9:00 AM – 6:00 PM CET

Brazil:

Toll-Free: 0800-891-2470

Direct Line: +55-11-3003-8000

Hours: Monday–Friday, 9:00 AM – 6:00 PM BRT

China:

Toll-Free: 400-820-5588

Direct Line: +86-21-6117-9800

Hours: Monday–Friday, 9:00 AM – 6:00 PM CST

South Korea:

Toll-Free: 080-800-8420

Direct Line: +82-2-6266-9700

Hours: Monday–Friday, 9:00 AM – 6:00 PM KST

For customers outside these regions, UiPath recommends using the global support portal or contacting the nearest regional office via email at support@upath.com. All toll-free numbers are monitored during business hours and supported by live agents. After-hours emergencies (e.g., production bot failures) are handled through an on-call escalation protocol for Premier and Enterprise customers.

Important Note: Always verify the authenticity of support numbers by visiting the official UiPath website at https://www.uipath.com/support. Scammers may impersonate UiPath support—never share credentials, license keys, or payment details over unsolicited calls.

How to Reach UiPath Inc.: RPA Automation – Official Customer Support Support

UiPath offers a multi-channel support ecosystem designed to meet users at every stage of their automation journey. Whether you prefer phone, email, live chat, or self-service tools, UiPath ensures accessibility and efficiency. Below is a breakdown of all official support channels:

1. Phone Support

As listed in the previous section, UiPath provides dedicated toll-free numbers for major regions. Phone support is ideal for urgent, complex, or high-priority issues requiring real-time troubleshooting. Enterprise customers receive priority routing and dedicated support lines. Always have your customer ID, license key, and error logs ready before calling to expedite resolution.

2. Online Support Portal

The UiPath Customer Portal (https://portal.uipath.com) is the central hub for all support interactions. Here, users can:

- Submit and track support tickets

- Access knowledge base articles and video tutorials

- Download software updates and patches

- Manage licenses and subscriptions

- Request training or certification

The portal is available 24/7 and integrates with your UiPath account for personalized support history.

3. Live Chat

Live chat is available on the UiPath website during business hours (varies by region). Accessible via the “Help” button in the bottom-right corner of the UiPath homepage, live chat connects you with support agents who can guide you through setup issues, licensing queries, or documentation navigation. Chat is ideal for quick, non-urgent questions.

4. Email Support

For non-urgent inquiries, users can email support@uipath.com. Responses are typically provided within 24–48 hours. Enterprise customers receive dedicated email addresses assigned to their account manager. Always include:

- Subject line with issue type (e.g., “Bot Failing on Orchestrator Login”)

- Screenshots or error messages

- UiPath version and OS details

- Steps to reproduce the issue

5. Community Forum

The UiPath Community (https://forum.uipath.com) is one of the most active RPA forums globally. With over 2 million registered users, it’s an invaluable resource for peer advice, code snippets, and unofficial workarounds. Official UiPath engineers regularly respond to posts, and many solutions are validated and later added to the knowledge base. Searching the forum often yields faster results than submitting a ticket.

6. On-Site and Remote Consulting

Enterprise clients with Premier Support can request on-site support for complex deployments, audits, or training sessions. Remote consulting via Zoom or Teams is also available for architecture reviews, performance tuning, and compliance checks. These services require a signed service agreement and are not available to standard users.

7. Training & Certification Support

UiPath Academy (https://academy.uipath.com) offers free and paid courses, including RPA Developer, Advanced RPA, and Process Mining certifications. Support for training-related issues (access, progress tracking, exam vouchers) is handled through the Academy portal or via email at academy-support@uipath.com.

UiPath strongly encourages users to begin with the self-service options—knowledge base, community forum, and video tutorials—before escalating to live support. This reduces wait times and empowers users to solve common problems independently. However, when issues are critical, UiPath’s human support network is robust, responsive, and globally accessible.

Worldwide Helpline Directory

To provide a complete reference for global customers, below is a comprehensive directory of UiPath’s official support contact points across continents. This list includes phone numbers, email addresses, and regional office locations for direct correspondence.

North America

United States (Headquarters):

Address: 111 Broadway, New York, NY 10006, USA

Phone: +1-212-557-0800 | Toll-Free: 1-833-UIPATH-84

Email: support@uipath.com

Hours: Mon–Fri, 8 AM–8 PM EST

Canada:

Phone: 1-833-UIPATH-84 (same as US)

Email: ca-support@uipath.com

Europe

United Kingdom:

Address: 100 Old Street, London, EC1V 9BX, UK

Phone: +44-20-3865-4400 | Toll-Free: 0800-048-8244

Email: uk-support@uipath.com

Hours: Mon–Fri, 9 AM–6 PM GMT

Germany:

Address: Brienner Straße 45, 80333 Munich, Germany

Phone: +49-69-509-572-00 | Toll-Free: 0800-183-3630

Email: de-support@uipath.com

Hours: Mon–Fri, 9 AM–6 PM CET

France:

Address: 11 Rue de la Paix, 75002 Paris, France

Phone: +33-1-70-37-50-00 | Toll-Free: 0800-910-155

Email: fr-support@uipath.com

Hours: Mon–Fri, 9 AM–6 PM CET

Spain:

Phone: +34-911-237-700

Email: es-support@uipath.com

Italy:

Phone: +39-02-9475-8500

Email: it-support@uipath.com

Asia-Pacific

India:

Address: 5th Floor, WeWork, Tower A, One Indiabulls Centre, Lower Parel, Mumbai 400013

Phone: +91-80-4714-7777 | Toll-Free: 1-800-120-7444

Email: in-support@uipath.com

Hours: Mon–Sat, 9 AM–9 PM IST

Australia:

Address: Level 21, 120 Collins Street, Melbourne, VIC 3000

Phone: +61-2-8005-5200 | Toll-Free: 1-800-679-457

Email: au-support@uipath.com

Hours: Mon–Fri, 9 AM–6 PM AEST

Japan:

Address: Shinjuku Sumitomo Building, 2-17-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-0601

Phone: +81-3-6868-6600 | Toll-Free: 0120-912-750

Email: jp-support@uipath.com

Hours: Mon–Fri, 9 AM–6 PM JST

China:

Address: Unit 2501, Tower B, Shanghai Center, 1376 Nanjing West Road, Jing’an District, Shanghai 200040

Phone: +86-21-6117-9800 | Toll-Free: 400-820-5588

Email: cn-support@uipath.com

Hours: Mon–Fri, 9 AM–6 PM CST

Singapore:

Phone: +65-6592-8950

Email: sg-support@uipath.com

South Korea:

Address: 11F, 106, Teheran-ro 104-gil, Gangnam-gu, Seoul 06164

Phone: +82-2-6266-9700 | Toll-Free: 080-800-8420

Email: kr-support@uipath.com

Hours: Mon–Fri, 9 AM–6 PM KST

Latin America

Brazil:

Address: Rua Oscar Freire, 2500 – 11º andar, São Paulo – SP, 01426-001

Phone: +55-11-3003-8000 | Toll-Free: 0800-891-2470

Email: br-support@uipath.com

Hours: Mon–Fri, 9 AM–6 PM BRT

Mexico:

Phone: +52-55-4162-1700

Email: mx-support@uipath.com

Argentina:

Phone: +54-11-5216-8200

Email: ar-support@uipath.com

Middle East & Africa

United Arab Emirates (Dubai):

Address: DIFC, Gate Village, Building 5, Office 307

Phone: +971-4-457-4500

Email: ae-support@uipath.com

Hours: Sun–Thu, 9 AM–5 PM GST

Saudi Arabia:

Phone: +966-11-476-5555

Email: sa-support@uipath.com

South Africa:

Address: 3rd Floor, 106 West Street, Sandton, Johannesburg, 2196

Phone: +27-11-444-4200

Email: za-support@uipath.com

Hours: Mon–Fri, 8 AM–5 PM SAST

For regions not listed above, contact the nearest regional office or use the global support email: support@uipath.com. All international calls are routed to the nearest support center based on your location and language preference.

About UiPath Inc.: RPA Automation – Official Customer Support – Key Industries and Achievements

UiPath’s impact spans nearly every major industry, transforming operations through intelligent automation. Its customer support infrastructure is uniquely aligned to the compliance, scalability, and integration demands of high-regulation and mission-critical sectors. Below are key industries where UiPath has delivered measurable ROI and industry-leading adoption rates:

Finance & Banking

UiPath automates loan processing, KYC verification, fraud detection, and reconciliation tasks across global banks including JPMorgan Chase, HSBC, and Santander. Support teams assist with SEC, FINRA, and GDPR compliance integrations, ensuring audit-ready automation workflows. UiPath’s finance-specific templates reduce processing time by up to 80%.

Healthcare

Hospitals and insurers use UiPath to automate patient onboarding, claims adjudication, insurance verification, and medical record updates. UiPath’s support team works closely with HIPAA compliance officers to ensure PHI data remains secure. The Mayo Clinic and Kaiser Permanente have reported 70% reduction in administrative costs.

Manufacturing

From supply chain tracking to inventory management and quality control reporting, UiPath enables smart factories. Support includes integration with SAP, Oracle ERP, and MES systems. Bosch and Siemens have deployed thousands of bots across global plants, reducing human error by 90%.

Retail & E-commerce

UiPath automates order fulfillment, returns processing, dynamic pricing, and customer service ticket routing. For companies like Walmart and Amazon, support teams help scale automation during peak seasons (e.g., Black Friday), ensuring zero downtime.

Government & Public Sector

UiPath supports federal, state, and municipal agencies in automating tax collection, benefits processing, license renewals, and citizen service requests. In the U.S., the Department of Health and Human Services uses UiPath to reduce Medicaid processing time from weeks to hours. Support includes FedRAMP and FISMA compliance guidance.

Telecommunications

Providers like Verizon and AT&T use UiPath to automate customer onboarding, billing disputes, and network outage alerts. Support engineers assist with CRM integrations (Salesforce, Zendesk) and API-based automation.

Logistics & Transportation

DHL, FedEx, and UPS leverage UiPath for shipment tracking, customs documentation, and warehouse management. Support includes integration with GPS and IoT systems for real-time automation triggers.

UiPath’s achievements are backed by industry recognition:

• Named a Leader in the 2023 Gartner Magic Quadrant for RPA
• Ranked

  1 in Forrester Wave for RPA, Q4 2023

• 2023 Deloitte Technology Fast 500 Winner
• Over 2 million certified RPA developers globally
• More than 10,000 automation processes deployed daily by enterprise clients
• Recognized as a Top 10 Most Innovative Company by Fast Company (2022, 2023)

These milestones reflect not just technological innovation, but also the strength of UiPath’s support ecosystem. Behind every successful automation is a team of experts ensuring seamless implementation, continuous improvement, and long-term scalability.

Global Service Access

UiPath’s global service access model is built on a foundation of localization, multilingual support, and cloud-native infrastructure. Unlike legacy software providers that restrict support by geography, UiPath ensures that every customer—regardless of location—receives the same high-quality service experience.

First, UiPath’s cloud-based platform (UiPath Cloud) is hosted on AWS, Azure, and Google Cloud across multiple global regions. This means customers in Asia, Europe, and the Americas experience low-latency access to Orchestrator, AI Center, and Process Mining tools. Support engineers can remotely access customer environments (with permission) to diagnose issues in real time.

Second, UiPath’s support team includes native-language speakers in over 20 languages, including Spanish, French, German, Japanese, Mandarin, Portuguese, Arabic, and Hindi. When you call or chat, you can request support in your preferred language, and UiPath will route you to a qualified agent who speaks it fluently.

Third, UiPath offers localized documentation, tutorials, and training materials tailored to regional regulations and business practices. For example, Japanese customers receive compliance guides aligned with Japan’s Personal Information Protection Act (PIPA), while European users get GDPR-specific automation templates.

Fourth, UiPath’s Global Customer Success Program assigns a dedicated Customer Success Manager (CSM) to Enterprise clients. The CSM acts as a liaison between support, engineering, and training teams, ensuring that automation initiatives align with business KPIs. This proactive relationship model reduces churn and increases adoption.

Fifth, UiPath’s “Support Anywhere” initiative enables customers to access help via WhatsApp, Microsoft Teams, and Slack for enterprise users. This integration allows support teams to respond to alerts, share screenshots, and even trigger bot restarts directly within the tools businesses already use daily.

Finally, UiPath’s global service desk operates on a “follow-the-sun” model. As one region signs off for the day, another picks up—ensuring 24/7 coverage for critical enterprise clients. This is especially vital for global organizations running automated processes across time zones.

For customers in emerging markets, UiPath partners with local IT service providers to offer on-the-ground support, training, and implementation services. These partnerships ensure that even organizations with limited internal IT resources can successfully adopt RPA.

FAQs

What is the official UiPath customer support number in the USA?

The official toll-free number for UiPath customer support in the United States and Canada is 1-833-848-7284 (1-833-UIPATH-84). You can also reach them directly at +1-212-557-0800 during business hours (8 AM–8 PM EST, Monday–Friday).

Is UiPath customer support available 24/7?

Standard support is available Monday–Friday during business hours in each region. However, Enterprise and Premier customers receive 24/7 emergency support for critical production issues through an on-call escalation protocol.

How do I contact UiPath support if I’m outside the U.S.?

Visit https://www.uipath.com/support to find your country-specific toll-free or direct number. If your country is not listed, use the global support email: support@uipath.com.

Can I get help with UiPath installation and licensing issues?

Yes. UiPath’s support team specializes in installation, activation, license key validation, and upgrade troubleshooting. Have your customer ID and license key ready before contacting support.

Is there a free support option for small businesses?

Yes. All users have free access to the UiPath Community Forum, Knowledge Base, and UiPath Academy tutorials. For basic technical questions, these self-service tools are often the fastest way to get answers.

How long does it take to get a response from UiPath support?

Response times vary by support tier:

- Community Forum: Typically within 24 hours

- Email: 24–48 hours for standard users

- Phone/Live Chat: Immediate during business hours

- Enterprise: Under 1 hour for critical issues

Can UiPath support help me design an automation strategy?

Yes. Enterprise customers can request process assessment workshops with UiPath consultants. These sessions help identify high-ROI automation candidates, map workflows, and create implementation roadmaps.

Do I need a license to access UiPath support?

Basic support (community, knowledge base) is free for all users. Phone, email, and live chat support require a valid UiPath license or subscription. Premier and Enterprise customers receive enhanced support levels.

What should I do if I suspect a scam call claiming to be from UiPath?

Never provide personal, financial, or system credentials to unsolicited callers. UiPath will never ask for passwords or payment over the phone. If you suspect fraud, hang up and report it immediately to support@uipath.com.

Does UiPath offer training for support teams?

Yes. UiPath Academy offers free and paid certification programs for RPA developers, administrators, and support engineers. Organizations can also request private training sessions for internal teams.

Can I request a callback from UiPath support?

Yes. When submitting a ticket via the Customer Portal, you can select “Request Callback” and specify your preferred time. Support will call you at the requested time, typically within 2 hours for priority cases.

How do I escalate a support ticket if it’s not resolved?

Log into the UiPath Customer Portal, open your ticket, and click “Escalate.” This notifies your account manager and senior support engineers. Enterprise clients can also contact their Customer Success Manager directly.

Conclusion

UiPath Inc. has redefined the landscape of robotic process automation—not only through its cutting-edge technology but also through its unparalleled commitment to customer success. The official UiPath customer support system is not an afterthought; it is a core pillar of its business model, designed to empower organizations of all sizes to unlock the full potential of automation.

With dedicated toll-free numbers across continents, multilingual support agents, proactive AI-driven diagnostics, and a thriving global community, UiPath ensures that no customer is left behind. Whether you’re a startup deploying your first bot or a multinational enterprise scaling automation across 50 countries, UiPath’s support infrastructure is engineered for scale, speed, and precision.

Remember: the most powerful automation tool is only as effective as the support behind it. UiPath doesn’t just sell software—it builds partnerships. By leveraging the resources outlined in this guide, you can ensure that your automation journey is smooth, secure, and successful from day one.

For the most up-to-date contact information, visit the official UiPath Support page at https://www.uipath.com/support. Always verify support channels through official sources to avoid scams and ensure you’re receiving expert assistance from certified UiPath professionals.

Start automating. Stay supported. Scale with confidence.